Shipping & Delivery
We offer worldwide shipping!
Not only that, but we also offer FREE Shipping on all qualified purchases! Addition to that we also have the option to insure your delivery from lost/damage.
Your order will undergo processing within 1-2 business days upon confirmation, irrespective of the chosen shipping method during checkout. Our shipping occurs from Monday to Friday, excluding weekends and holidays. Once your order has been shipped, a tracking number will be issued to you via email.
Incomplete / inaccurate addresses
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).
COUNTRY
|
CARRIER & TIMING |
TRACKING LINK |
United States |
USPS, 7-14 Business Days |
|
Canada |
Canada Post, 7-18 Business Days |
|
United Kingdom |
Royal Mail, 7-14 Business Days |
|
Ireland |
An Post, 7-18 Business Days |
|
Australia |
Australian Post, 7-18 Business Days |
|
German |
German DHL, 7-18 Business Days |
|
New Zealand |
New Zealand Post, 7-18 Business Days |
|
France |
La Poste, 7-18 Business Days |
|
Spain |
Correos, 7-18 Business Days |
|
Italy |
Poste Italiane, 7-18 Business Days |
|
Japan |
Japan Post, 7-18 Business Days |
|
Other International |
International Shipment with Tracking, 10-31 Business Days |
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order.
If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.